Frequently Asked Questions (FAQ)

Products

Which Study Buddies are most suitable for KS1 and KS2?

  • Study Buddy Medium
  • Study Buddy Large

In terms of dimensions, these models have a width of 60 cm or 70 cm. This fits in many cases, the size of regular classroom tables.

Which Study Buddies are most suitable for Secondary?

  • Study Buddy Portable XL
  • Study Buddy Large

These models of the Study Buddy have a width of 70 cm and a lenght of 50 cm.

Which Study Buddy can be used best to create flexible workspaces throughout the whole school?

  • Study Buddy Portable XL

The Study Buddy Portable XL is easy to move around with the integrated handle. Due to its flexible character this version is ideal to create quiet workspaces in and outside the classroom.

Order, Delivery and Warranty

What is the delivery time?

When your ordered Study Buddy is in stock the delivery time is:

Belgium: Next day

Germany: 2 week days

United Kingdom: 2-3 week days

France: 2-3 week days

Italy and Spain: 3-4 week days

Austria: 3-4 week days

Eastern Europe: 3-5 week days

How much are the shipping costs?

With an order value of € 200, – or higher, free shipping.

For orders below € 200, – the regular shipping costs are € 12,50 incl. VAT for shipments within Western Europe.

For shipments to countries in Eastern Europe the regular shipping costs are € 22,50 incl. VAT.

Can I order on open account?

Yes, schools, other educational institutions or resellers can order on open account. On delivery you will receive an email with the invoice that must be paid within 14 days.

Other orders must be paid in advance using Credit Card, PayPal or Sofort Banking.

Is there warranty on the Study Buddy?

Yes, we have a warranty period of 12 months. If the product breaks down under normal use and within the warranty period, you are entitled to a replacement product or repair. The defective item must be returned to us in the original packaging and at your exspence.

Do you apply discounts when ordering multiple Study Buddies?

Yes, we use volume discounts for larger quantities. For example; when ordering 5 Study Buddies you will receive a discount of € 5 per piece and with an order of 10 Study Buddies you will receive a discount of € 10 per piece.

For orders with even larger quantities, we will make a special quotation. Please contact us and get a tailor-made offer!

Use

Can the Study Buddy be used in combination with a hearing protector?

Yes, this is a combination that we see quite often. Especially when it is important for children to remove both visual and auditory stimuli completely.

How many Study Buddies are used on average per class?

This depends on the number of children per class, but on average this is 3 to 5 Study Buddies per classroom.

Can Study Buddies also rotate between children within the classroom?

Yes, we even welcome this. We experience that the Study Buddy is being used by all children, not only by children with (specific) educational needs.

Have you not been able to find the answer to your question?
Please feel free to contact us using the below contact form:

Contact us

Questions? Please let us know using our contact form.